From Conflict to Collaboration: Mastering Difficult Workplace Discussions

Summary

While difficult workplace situations are never a laughing matter, by applying the principles of improv, you’ll be prepared to handle the most challenging conversations with confidence and authenticity.

Join our engaging, 60-minute program to learn proven strategies that turn those tough talks into opportunities for understanding, collaboration, and building trust.  

In this exciting event, we’ll cover the following, plus much more:

  • How to use improv to prepare for any uncomfortable situation
  • Ways to overcome feelings of discomfort and boost your confidence
  • Keys to initiating a challenging conversation – where to start
  • Five must-have skills to ensure a positive outcome
  • BONUS Exclusive Content - All registrants will receive the following to ensure greater knowledge retention:
    • Hands-on tools & an event activity worksheet
    • A post-event knowledge test
    • The on-demand recording
    • Workshop Recap Cheat Sheet

Program Highlights

Building a Culture of Trust

  • Learn how to foster a culture where resilience and trust thrive, enabling individuals to rebound from setbacks.
  • Discover why improv and mindfulness are essential for maintaining integrity during disagreements or challenging feedback sessions.
  • Understand the definition of a brave conversation and the 4 critical times to approach with compassion.

Enhancing Communication, Clarity, and Kindness

  • How to balance honesty, clarity, and kindness in conversations to elevate workplace interactions.
  • Value of challenging conversations, both in one-on-one settings and wider organizational contexts.
  • Discover the basis of improvised comedy's "yes, and" principle and its role in professional environments.

Elevate Engagement and Conflict Resolution

  • Learn the importance of moving beyond the "My door is always open" statement to more proactive engagement strategies.
  • Discover the improv teaching of "bring a brick, not a cathedral" and how it fosters open, constructive dialogues.
  • Raise the bar on peer-to-peer conflict engagement and build a culture of trust.

 Question & Answer Session – Have your specific questions answered!

Program Benefits

By integrating the art of improv into your workplace practices, you'll not just enhance your individual communication skills; you'll also foster a culture of trust, authenticity and open communication in your team.

If you'd like this program customized for your organization, call us at 1-800-964-6033. We're certain we can fulfill your training needs, while making it fit in your budget!

About the Speaker

Andrea Flack-Wetherald
Andrea Flack-Wetherald

Andrea Flack-Wetherald is social worker turned comedian and #1 bestselling author of The Funny Thing About Forgiveness: What every leader needs to know about improv, culture and the world’s least favorite F word. The central thesis... of her work is that engaging two core activities with Mindful Improv Thinking™ (confrontation and forgiveness) will pave the way for more joy, more connection, greater influence, better collaboration and better culture within organizations. Her book has become a bestseller in Leadership Training, and has gained both critical acclaim and advanced praise from leaders at Google, Fred Rogers Productions, Mattingly Solutions, Women in Bio and many others. She is honored to have had Colin Mochrie of Whose Line Is It Anyway write the book’s foreword, and to hear from readers on every continent about the difference it is making in their lives and leadership styles.